Terms & Conditions When an installation is booked the details provided relating to the vehicle and handset are crucial to ensuring the right equipment is installed. Please ensure the details you provide are correct and that you are available at the time and date the installation is booked. If you are unavailable at the time or date specified or any of the details supplied are incorrect please inform AdaptiveComms by phone at least 24hrs in advance, failure to inform us will result in a £50 (exl Vat) charge. When placing an order for a Bluetooth car kit please take care to ensure it is compatible with your handset. The AdaptiveComms sales team can offer free impartial advice on choosing the correct kit for your handset. The installation of a Bluetooth car kit does not include the setup of a handset not supplied by AdaptiveComms. AdaptiveComms cannot accept responsibility for any problems arising with the handset or with ‘Pairing' the handset to the Bluetooth kit. The instruction manual provided with your handset will provide information on pairing Bluetooth devices. All kits supplied and installed by AdaptiveComms carry a six month warranty on labour and parts, service calls will be made by AdaptiveComms free of charge within this period. If the problem is found to be the handset or vehicle or anything other than the car kit or installation, or if the service call is made after the six month warranty period the customer will be required to pay for any parts required and a £50 (exl Vat) service call cost. Should an engineer be delayed due to matters out of our control we are in no way obliged to provide compensation. Should damage occur to a vehicle during an installation this must be demonstrated to the engineer before they leave site. Click here for Full Terms and Conditions.